Job Title: Executive Director
Job Type: Full-time; Regular; Exempt
Compensation: $75,000 - $85,000 dependent on experience; benefits including healthcare and
a 401(k)
Availability: Immediate
Application Deadline: Until Filled
Position Summary
The Executive Director reports to the Board of Directors, and is responsible for the organization's consistent achievement of its mission and financial objectives by building, maintaining, and establishing relationships with board members, partner employers, community partners, collaborating organizations, and leaders in business, industry, and government. The Executive Director oversees all program development and administration, ensures the organization has sufficient resources, directs the management of all staff and policies and procedures, and directly supervises senior staff.
Essential Duties and Responsibilities
Organizational Leadership:
- Assure that the organization has a long-range strategy which achieves its mission, and toward which it makes consistent and timely progress.
- Provide leadership in developing program, organizational and financial plans with the Board of Directors and staff, and carry out plans and policies authorized by the board.
- Promote active and broad participation by volunteers in all areas of the organization's work.
- Maintain official records and documents, and ensure compliance with federal, state and local regulations.
- Maintain a working knowledge of significant developments and trends in the fields of workforce development, local economy, community development, and labor.
In outreach and communications, the Executive Director will:
- See that the board is kept fully informed on the condition of the organization and all important factors influencing it.
- Publicize the activities of the organization, its programs and goals.
- Establish sound working relationships and cooperative arrangements with employer partners, community groups, elected officials, and collaborating organizations.
- Represent NHW on boards, committees, at panel presentations, and in other public and private settings
- Meet and maintain relationships and collaborations with leaders in the non-profit, labor, business, local government, and workforce communities, as well as consultants and government agencies.
In relations with staff, the Executive Director will:
- Be responsible for the recruitment, employment, and release of all personnel, both paid staff and volunteers.
- Ensure that job descriptions are developed, that regular performance evaluations are held, and that sound human resource practices are in place.
- Train and supervise staff, run staff meetings and staff projects
- Encourage staff and volunteer development and education, and assist program staff in relating their specialized work to the total program of the organization.
- Maintain a climate which attracts, keeps, and motivates a diverse staff of top quality people.
In budget and finance, the Executive Director will:
- Be responsible for developing and maintaining sound financial practices.
- Work with the staff and the board in preparing a budget; see that the organization operates within budget guidelines.
- Ensure that adequate funds are available to permit the organization to carry out its work.
- Jointly, with the board of directors, conduct official correspondence of the organization, and execute legal documents.
- Identify and pursue new funding opportunities, develop relationships with funding agencies, and oversee grant application process.
- Develop work scopes, execute funding contracts, and ensure accurate and timely contract compliance.
Required Experience:
- Six years’ experience in organizational leadership in a variety of capacities with workforce development, labor unions, community services, or related field; and a minimum of a high school diploma or equivalent. At least two of the six years of organizational leadership experience in workforce development.
- Success in roles requiring self-motivation, self-discipline, excellent organizational skills and the execution of multiple tasks while responding to multiple priorities
- Demonstrated ability to build and maintain relationships with a wide array of people – junior and senior, for-profit and nonprofit, and from diverse backgrounds
- Outstanding communication and interpersonal skills along with confidence to present and defend/debate ideas without ego interfering. Proven ability to work with tact, diplomacy efficiency, flexibility, and good humor.
- High level of professionalism in one-on-one and group meetings
- Knowledge of political and community organizational structures and organizations
- Passionate about New Haven Works’ mission and impact
- Knowledge of the regional labor market and a clear analysis of the challenges New Haven residents face obtaining living wage jobs
- Ability to solve problems, identify new opportunities, and maintain a vision for the organization to maximize its impact.
- Ability to remain focused in the face of pressure, delivers against timeline without being intimidated by tasks/time limitations
- Excellent computer skills, particularly MS Office (Word, Excel, and PowerPoint)
- Reside in New Haven.
Preferred Experience and Skills:
- Understanding of the hiring processes and cultures of New Haven Works’ existing partner and participating employers, as well as other major employers strongly preferred
- Demonstrated fundraising experience
- Familiarity and experience with principles of casework management
- Proficient in or able to quickly learn Broadstripes
Application Instructions:
New Haven Works is an equal opportunity and affirmative action employer. Interested candidates should submit their resumes and cover letters to EDsearch@newhavenworkspipeline.org. Only complete applications (resume and cover letter) will be considered.
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Job Title: Office/Operations Manager [Job ID: #2013]
Job Type: Part-time (20 – 25 hours/week); Temporary; Non-Exempt
Compensation: $26.44/hour
Availability: Immediately
Application Deadline: Until Filled
New Haven Works is a nonprofit organization that provides job placement assistance to New Haven residents, ensures that local employers have access to qualified candidates, and is a resource to the workforce development community of South Central Connecticut.
Position Summary:
The Operations Manager reports to the Interim Executive Director and is responsible for New Haven Works accounting functions, human resources support and the office management. They will work closely with and provide support to the Executive Management Team and the Interim Executive Director.
Most staff are working in a hybrid (remote and in-person) fashion. The new temporary Operations manager should expect both in-person and virtual work throughout the duration of the assignment
Essential Duties and Responsibilities:
- Maintain payroll information by collecting, calculating, entering data and uploading it to ADP
- Maintain employee confidence and protect payroll operations by keeping information confidential.
- Update payroll records by entering changes in exemptions, insurance coverage, savings deductions, job title and changes in pay rates
- Track all employees Paid Time Off
- Oversee accurate paper and computer files on participants with all required documentation necessary for case management and funding reporting
- Prepare all New Haven Works invoices and print checks for signature by the Interim Director
- Prepare all grant invoices for the CT Department of Labor and the City of New Haven for approval by the Interim Executive Director
- Prepare financial documents for Board of Directors and grant funders
- Prepare monthly and quarterly reports including CT Department of Labor, CT Department of Economic and Community Development and City of New Haven
- Supervise IT and Communications staff person
- Supervise Front Desk receptionist
- Oversee computer lab and front office and maintain all health and safety compliance
- Manage transportation vouchers, and clothing donations and distributions
- Work closely with program staff to ensure a team approach in providing case management and job readiness for participants
- Perform other related duties as required and assigned
Required Qualifications and Skills:
- Associate’s Degree majoring Accounting, Business Management or related fields; or 3+ years working in a non-profit accounting role or related experience;
- Demonstrated excellent customer service skills;
- Excellent written and verbal communication skills, close attention to detail, and the ability to effectively present nuanced information with clarity and confidence;
- Proficiency in MS Word, MS Excel, Gmail, and other Google applications (i.e., Docs, Sheets, Calendar);
- Demonstrated efficacy working as part of a team in a fast-paced environment;
- City of New Haven resident
- Ability to work some Saturdays and or evenings
Preferred Qualifications and Skills:
- Familiarity with Quickbooks, ADP or other similar accounting software/service
- Familiarity with CRM or other database platforms
- Proficiency with Zoom and other web-based meeting platforms
- Knowledge of regional social services resources
Application Instructions:
New Haven Works is an equal opportunity employer. Interested candidates should submit their resume and cover letter to hiring@newhavenworkspipeline.org. Only complete applications (resume and cover letter) will be considered.
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Job Title: IT/Operations Assistant [Job ID: #2014]
Job Type: Fulltime 40 hours/week
Compensation: $23.00/hour; Benefits (healthcare, dental, and 401(k))
Availability: Immediately
Application Deadline: Until Filled
Background:
New Haven Works is a nonprofit organization that provides job placement assistance to New Haven residents, ensures that local employers have access to qualified candidates, and is a resource to the workforce development community of South-Central Connecticut.
Position Summary:
The Operations and Program Assistant reports to the Operations Manager and assists with the day-to-day operation of the organization, both in-office and remote. The Operations and Program Assistant is (1) responsible for the management of the computer lab, the implementation of member programming in the lab, and provides technology support for NHW staff, both in-office and remote; (2) maintains and provides staff support and training on the CRM system (Broadstripes); (3) assists with the creation and dissemination of external communications; and (4) manage a small caseload of NHW members in the IT/Communications and related fields.
Most staff are working in a hybrid (remote and in-person) manner. The new Operations and Program Assistant should expect primarily in-person and with occasional remote work.
Essential Duties and Responsibilities:
Computer Lab Management & Programming
- Assist job coaches by providing basic assistance to members who needs help utilizing software
- Refer users to self-help materials when appropriate
- Report all problems regarding computer lab hardware and software to management
- Assist with keeping computer lab supplied with paper, toner, etc., as needed
- Assist New Haven Works members with resume and completing online employment applications
Data Management & Communications
- Assist with creating, editing, and sending online materials including but not limited to the organization’s electronic newsletter
- Maintain and develop Broadstripes database
- Assist with data management and provide training regarding database management to staff and volunteers
Case Management
- Manage a small caseload of New Haven Works members in the IT/Communications and related fields with the goal of placement into jobs with regional employers
- Develop employment retention plans with members, employers, and New Haven Works staff
- In coordination with the Director of Employer Engagement, refer New Haven Works members to jobs they qualify for with partner and other employers
- Develop placement plans and prepare New Haven Works candidates for job applications, interviews, networking events with local employers; and facilitate NHW orientations as needed
- Attend and participate in all staff meetings and relevant team or project meetings as instructed by the Staff and Program Manager or Executive Director
- Ensure the accuracy of all data related to your caseload for performance measurement
- Maintain paper and computer files on participants with all required documentation necessary for case management and funding reporting requirements
- Perform other duties as necessary to meet program outcomes.
Required Qualifiations and Skills:
- Associate degree, preferably in Information Technology, Computer Science, or a related field; or 3+ years of work experience in the IT field in a technician or helpdesk capacity;
- Demonstrated excellent customer service skills;
- Excellent written and verbal communication skills, close attention to detail, and the ability to effectively present nuanced information with clarity and confidence;
- Proficiency in MS Word, MS Excel, Zoom, Gmail, and other Google applications (i.e., Docs, Sheets, Calendar, and Voice);
- Familiarity with CRM or other database platforms;
- Demonstrated efficacy working as part of a team in a fast-paced environment;
- Outgoing personality with the ability to work well with the general public and a commitment to assisting New Haven residents from diverse backgrounds achieve professional success;
- City of New Haven resident or willingness to move to New Haven within six months of employment; and
- Ability to work some Saturdays and/or evenings.
Preferred Qualifications and Skills:
- One or more years job recruitment/placement, career counseling, case management, human resources, or related experience
- Knowledge of regional social services resources
- The ability to maintain and update the organization’s website and use social media (Facebook, Twitter, Instagram, LinkedIn, etc.) to communicate the organization’s message
- Bilingual English/Spanish fluency.
Application Instructions:
New Haven Works is an equal opportunity and affirmative action employer. Interested candidates should submit their resumes and cover letters to New Haven Works at hiring@newhavenworkspipeline.org. Only complete applications (resume and cover letter) will be considered.